Hi, I'm Arsh Rai.

I write documentation — and build the AI tools that help produce it.

About

about me

I’m a technical writer and content designer based in Ottawa, Canada.

For over a decade, I’ve crafted documentation for enterprise SaaS platforms. Currently, as a Senior Technical Writer and Content Designer at Okta, I apply that experience to the world of AI—designing how AI tools integrate into documentation workflows to ensure clarity, consistency, and human oversight before anything is published. When I’m not writing, you’ll find me recording music or drinking Darjeeling’s second flush.

Recent Posts

An illustration of four figures — a developer, an engineer, a reviewer with a checklist, and a lawyer — surrounding a laptop displaying a security shield and lock, connected by lines representing shared responsibility.

Who Is Responsible for Keeping AI Safe?

When an AI system causes harm, responsibility rarely sits in one place. A look at the operational and security side of AI safety — who controls which safeguards, and who is in a position to reduce the risk.

View from a lodge window overlooking a motorway

Shoebox

Each morning, the drilling began before I could decide whether I was awake.

An image of a girl wearing a panda mask.

The Art of Being Unfazed

The most important change that comes with age is the ability to not give a f****.